FAQ

Gifting

We do not include pricing on our invoices so it is easy to gift through shipping. You may also include a note with your order at checkout. For gift exchanges, the receiver may email us about an exchange. The gift receiver is responsible for exchange shipping cost.

Shipping

You should receive a shipping confirmation email after purchasing and when the item is shipped out. 

   Standard 

• 3-5 business days from ordering you should receive your order (Holiday Season and Collection Drops may be a few days delayed due to high order volumes)

   International 

• 10-20 days after ordering you should receive your order (may be delayed due to COVID-19)
• Customs may apply charges, we are not responsible for those fees

Returns

You may return your item within 20 days of ordering. It needs to be in unused condition and in original packaging. Customers are responsible for all shipping fees. Once it is returned to our facility and is found to be in new condition, we will then issue a refund!

 Exchanges

You may exchange your product within 20 days of ordering. It needs to be in unused condition and in original packaging. Email us for a shipping label and include a note in the package with your order number and what you are exchanging for. Once it is returned to our facility and is found to be in new condition, we will then replace your product. 

 Products

Our products are all ethically sourced and made in China. Our manufacturers are OEKO-TEX certified. 

Haven't received package but it says delivered

Most packages are sent by USPS and occasionally are marked as Delivered but still take a few days to arrive. 

Gift Messaging

There is a spot at checkout to enter a gift message. When in your cart, it should state "Add a note to your order" 

We do not offer gift packaging

Crib sheet "Not intended for sleep"

Our crib sheets are fine to be slept on as long as they are fitted tightly around the crib mattress. They are never meant to be used as a blanket or swaddle.